July 25, 2017

FAQs – After Signing Up

PrivacyDuck Frequently Asked Questions

<--- Back to FAQs Main

Q: Do You Delete Stuff I See On Google?

A: The short answer is usually “Yes” - but with these qualifications: Google itself does not truly hold your personally identifiable information on publicly-accessible sites or services (unless you join Google’s Google+ social media network - they have whatever you choose to post and publicly display, just like on Facebook). Rather, Google works as an index of what is online - think of it as an index of other sites, not the holder of your information.

Once we delete a record on a site that shows up on Google (such as WhitePages or Nuwber), the index of the page will still show up on Google - even though if you click on it you’ll be led to a “Page Not Found”. If we do nothing this dead record will fall off in 1-2 months. However, we proactively request Google to delete these links in 1-2 weeks via their Outdated Content Page Request Form.

Q: Do You Follow-Up On Google Dead Links?

A: Yes! Once we delete a record on a site that shows up on Google (such as WhitePages or Nuwber), the index of the page will still show up on Google - even though if you click on it you’ll be led to a “Page Not Found”. If we do nothing this dead record will fall off in 1-2 months. However, we proactively request Google to delete these links in 1-2 weeks via their Outdated Content Page Request Form.

Q: Will My Name Be Deleted from My Relatives’ / Neighbors’ Records?

Yes! Once your record is deleted from a site it commonly takes 3-5 weeks for the sites to update the removal of your information on your relatives’ listings (in the interim, if someone tries to search for you or click on your name they’ll still be brought to a “Page Not Found”). Unfortunately there is nothing we can do to speed up this timeframe.

Q: Will My Name Be Deleted From Advertisements?

A: Yes! Once your record is deleted from a site it commonly takes 3-5 weeks for the sites to update the removal of your information from their advertisements on their sister sites (in the interim, if someone tries to search for you or click on your name they’ll still be brought to a “Page Not Found”). Unfortunately there is nothing we can do to speed up this timeframe.

Q: Whom Do I Contact For More Information?

We would love to answer any questions that are not covered here! Please feel free to email services@privacyduck.com or call (415) 320-1845.

Read More of Our FAQs!:

There's also answer to many more questions - along with info on our company, comparisons of us against other companies, and detailed process information in our 2017 PrivacyDuck Process & Services Guide (free PDF download). Of course we'd also love to speak with you - call us at 415-320-1845 or send an email to services@privacyduck.com.